TIXNOVA Support

Contact TIXNOVA AI Support

Need help with an event, ticket, payment, organizer account, or technical issue? Complete the support form below, and our support team will review your request.

Submit a support request

Contact information

Full Name *

Email Address *

Phone Number (optional)

Account Type *

Support Topic *

Related information

Provide any details you have. Not all fields are required.

Event Name

Event ID

Order Number

Ticket Number

Date of Event

Subject *

Detailed Description *

Attachments (optional — screenshots, receipts, ticket images, documents)

Add filePNG, JPG, GIF, WEBP, or PDF · up to 10 MB each · max 5 files

I confirm that the information provided is accurate and understand that TIXNOVA AI may contact me regarding this support request. *Send me a copy of this support request by email.

Never submit complete payment-card numbers, security codes, or banking passwords.

Need help?

Complete the support form and our team will review your request. Track updates and reply in My Support Requests.

View My Support Requests

For faster identification, include your event name, order number, ticket number, or support-ticket number when applicable. Never send complete payment-card information.

Prefer to browse first? Visit the Help Center for answers to common questions about tickets, payments, and events.

Frequently asked questions

Still need help? Submit a support request and include your event name, order number, ticket number, or support-ticket number.

Contact TIXNOVA AI Support

Submit a support request

Contact information

Related information

Need help?

Frequently asked questions

Where can I find my ticket?

What should I do if I was charged but did not receive a ticket?

How do I request a refund?

How do I contact an event organizer?

How do organizers receive support?

Can I send payment-card information through the form?